Macy Wilson
McCordsville,Indiana
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Front Desk Specialist
Boys And Girls Club Of Muncie
10.2023 - Current
- Processed payments accurately, safeguarding sensitive customer information from unauthorized access or misuse.
- Kept a well-maintained front desk area, creating an inviting atmosphere for guests upon arrival.
- Streamlined check-in and check-out processes for increased efficiency, contributing to higher member satisfaction rates.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Wellness Advisor
Benjamin Harrison YMCA
06.2021 - Current
- Improved member wellness by conducting comprehensive wellness appointments and acclimating members to the wellness center.
- Optimized facility cleanliness, ensuring a safe and welcoming environment for members.
- Helped members set and achieve health and wellness goals.
Footwear Sales Associate
Dick's Sporting Goods, Inc
06.2020 - 08.2023
- Built trusting relationships with coworkers, fostering a positive work environment conducive to collaboration.
- Created attractive merchandise displays throughout store.
- Processed incoming shipments efficiently, updating inventory records accurately for seamless stock management.
- Boosted customer satisfaction by providing personalized footwear recommendations based on individual needs and preferences.
- Provided expert guidance on proper footwear sizing, fit, and care to ensure optimal comfort for customers.
- Participated in ongoing training sessions to enhance product knowledge and improve selling techniques.
Education
Bachelor of Science - Political Science, Sociology
Ball State University
Muncie, IN05.2025
Skills
- Customer Service
- Problem-solving skills
- Time Management
- Listening Skills
- Credit and cash payments
- Microsoft Office
- Front Desk Management
- Scheduling appointments
- Building Relationships
- Safety and security procedures
- Documentation
- Sales expertise
Timeline
Front Desk Specialist
Boys And Girls Club Of Muncie
10.2023 - Current
Wellness Advisor
Benjamin Harrison YMCA
06.2021 - Current
Footwear Sales Associate
Dick's Sporting Goods, Inc
06.2020 - 08.2023
Bachelor of Science - Political Science, Sociology
Ball State University
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