Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Amanda Kchikian

Northville,MI

Summary

Dynamic and results-driven professional with extensive experience in customer service at Andiamo. Proven ability to enhance guest relations and optimize seating flow in high-volume environments. Skilled in multitasking and proficient in Microsoft Excel for data organization. Recognized for training new staff and maintaining exceptional service standards.

Overview

6
6
years of professional experience

Work History

Hostess

It’s A Matter of Taste
Commerce, Michigan
01.2019 - 09.2019
  • Welcomed and seated guests in a fast-paced dining environment
  • Delivered friendly and efficient service to effectively accommodate large volumes of guests
  • Managed incoming calls and facilitated customer transactions to ensure smooth service
  • Maintained restaurant cleanliness and organization to enhance guest experience
  • Supported team operations during busy service hours

Hostess

Andiamo
West Bloomfield, Michigan
09.2015 - 08.2017
  • Engaged with over 100 guests daily, delivering exceptional customer service
  • Coordinated guest seating and reservations, optimizing flow in high-volume restaurant
  • Handled phone inquiries and coordinated responses, ensuring timely guest assistance
  • Trained new hostesses on restaurant procedures and guest interaction standards
  • Maintained organization and cleanliness throughout shifts

Retail Sales Associate

Tender Inc.
Birmingham, Michigan
01.2014 - 01.2015
  • Guided customers in selecting high-end clothing, providing personalized recommendations to enhance shopping experience
  • Prepared clothing items for display by efficiently tagging, steaming, and organizing to attract customer interest
  • Maintained inventory records and organized merchandise displays
  • Supported daily store operations through organization and cleanliness
  • Used Microsoft Excel to organize and document customer information

Education

Bachelor of Arts - Creative Advertising

Michigan State University
East Lansing, MI
12-2023

Skills

  • Customer Service
  • Guest relations
  • Communication
  • Team Collaboration
  • Multitasking
  • Time Management
  • Problem Solving
  • Data Entry & Organization
  • Microsoft Excel
  • Inventory Tracking
  • Basic Graphic Design

Timeline

Hostess

It’s A Matter of Taste
01.2019 - 09.2019

Hostess

Andiamo
09.2015 - 08.2017

Retail Sales Associate

Tender Inc.
01.2014 - 01.2015

Bachelor of Arts - Creative Advertising

Michigan State University
Amanda Kchikian