Amanda Klein
Morgantown
Summary
Dynamic Sales Associate with a proven track record at Kay Jewelers, excelling in customer service and relationship building. Known for maintaining store visual appeal and effectively managing cash transactions. Recognized for exceptional problem-solving skills and a goal-oriented approach, consistently fostering repeat business through outstanding customer interactions.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Kay Jewelers
04.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Preston High
Kingwood, WV06-2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Relationship building
- Outgoing personality
- Goal oriented
- Reliable and punctual
- Excellent people skills
- Multi-tasking strength
Timeline
Sales Associate
Kay Jewelers
04.2018 - Current
High School Diploma -
Preston High
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