Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Kooyenga

Crownpoint,IN

Summary

Proven track record in enhancing customer satisfaction at Byway Brewing Co., showcasing strong multitasking and exceptional guest relations. Skilled in coordinating tasks and fostering teamwork, significantly contributing to efficient operations. Demonstrates initiative and organizational prowess, adept in both clerical and service-oriented environments. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Byway Brewing Co.
06.2024 - Current
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Managed server's table assignments through thorough communication and teamwork.
  • Task management through balancing running meals, delivering drinks, clearing tables, and seating customers through busy periods.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Receptionist

Color Room Salon & Day Spa
02.2023 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Facilitated appointment scheduling in accordance with stylists' appointments calendar

Cashier and Customer Service

Big John's Farm Market & Greenhouse
04.2021 - 08.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and providing product information.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Science - Nursing

Indiana University Northwest
Gary, Indiana
05-2026

Skills

  • Customer Service
  • Strong multitasking
  • Active Learning
  • Scheduling
  • Coordinating tasks
  • Guest Relations
  • Social Perceptiveness
  • Teamwork and Communication

Timeline

Restaurant Hostess

Byway Brewing Co.
06.2024 - Current

Receptionist

Color Room Salon & Day Spa
02.2023 - 08.2023

Cashier and Customer Service

Big John's Farm Market & Greenhouse
04.2021 - 08.2022

Bachelor of Science - Nursing

Indiana University Northwest
Amanda Kooyenga