Amanda Lagunas
Cibolo,TX
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
14
14
years of professional experience
Work History
Executive Assistant
Bill Miller BBQ
San Antonio, TX
06.2022 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for Owners and CEO.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Acted as a liaison between the executives and internal and external personnel to facilitate communication flow.
- Conducted research on various topics as requested by Owners and CEO.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of owners and CEO.
- Set up meeting and event logistics for Owners and CEO and updated calendars.
- Managed daily invoices, reports and proposals.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Obtained signatures for financial documents and internal and external invoices.
- Followed proper accounting and bookkeeping procedures to support audits.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Took detailed notes in Board meetings and disseminated information afterward.
- Coordinated multiple schedules using online calendaring system.
- Executed special objectives and projects in response to executive team and board member requests.
- Wrote and distributed Board meeting minutes to department heads and Board members.
- Prepared invoices and drafted memos for executives.
- Responsible for paying all Federal taxes.
- Responsible for paying all property related invoices as well as taxes.
- Responsible for timely correspondence in regard to property purchase and sale contracts.
- Responsible for reconciliation of ALL personal, business, investment, and trust accounts.
Store Manager
Bill Miller BBQ
San Antonio, TX
10.2010 - 06.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders.
- Developed strategies to maximize sales and profitability.
- Responsible for facility management.
- Responsible for all staff hiring and development.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
Education
Bachelor of Science - Biology
Texas State University
San Marcos, TX05-2007
Bachelor of Science - Psychology
Texas State University
San Marcos, TX05-2007
Skills
- Business Administration
- Meeting planning
- Expense Reporting
- Invoice Processing
- File Organization
- Business Correspondence
- Travel Coordination
- Spreadsheet tracking
- Mail handling
- Schedule Management
- Bookkeeping
- Appointment Setting
- AR/AP
- Articulate and well-spoken
- Meticulous attention to detail
- Executive Support
- Document Preparation
Timeline
Executive Assistant
Bill Miller BBQ
06.2022 - Current
Store Manager
Bill Miller BBQ
10.2010 - 06.2022
Bachelor of Science - Biology
Texas State University
Bachelor of Science - Psychology
Texas State University