Summary
Overview
Work History
Education
Skills
Timeline
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Amanda LaMonda

Vergennes,VT

Summary

Dynamic professional with a strong background in customer service and cash handling, honed at O'Reilly Auto Parts. Proven ability to train and mentor staff while maintaining high standards of store organization. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills, ensuring a seamless shopping experience.

Overview

6
6
years of professional experience

Work History

Key Holder

O'Reilly Auto Parts
06.2024 - 08.2025

Helping customers find parts, opening and closing the store, helping train new hires, stock shelves, direct coworkers to help stock/ make sure their assigned area was stocked and clean.

Housekeeper

Marriot Hotel
07.2023 - 10.2024
  • Maintained cleanliness and organization of guest rooms to enhance overall guest experience.
  • Utilized hotel-specific cleaning products and equipment to ensure high sanitation standards.
  • Collaborated with team members to complete daily housekeeping tasks efficiently and effectively.
  • Inspected rooms post-cleaning to guarantee adherence to quality standards and guest satisfaction.

Cashier

Hannaford Supermarket
02.2019 - 04.2020

Helping customers find parts, opening and closing the store, helping train new hires, stock shelves, direct coworkers to help stock/ make sure their assigned area was stocked and clean.

Pro Cashier

Home Depot
11.2023 - 07.2024
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and provided knowledgeable recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash and credit transactions accurately while ensuring compliance with company policies.

Rural Mail Carrier

United States Post Office
10.2023 - 07.2024
  • Delivered mail efficiently to designated rural routes, ensuring timely service to residents.

Parts Delivery Driver

O'Reilly's Auto Parts
04.2022 - 11.2023
  • Delivered automotive parts efficiently to customers, ensuring timely service and customer satisfaction.
  • Operated delivery vehicle following safety protocols and traffic regulations to minimize risks.
  • Communicated with store personnel to confirm order accuracy and resolve discrepancies promptly.
  • Managed inventory checks, identifying shortages and assisting in restocking procedures as needed.

Warehouse Worker

Tata Harper
02.2020 - 04.2021
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
  • Conducted regular inventory checks, ensuring accurate stock levels and timely replenishment of supplies.
  • Maintained cleanliness and organization in storage areas, promoting safe working conditions for team members.
  • Collaborated with team members to streamline picking processes, reducing order fulfillment time.

Education

Lynn Classical High School
Lynn, MA
06.2004

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Store maintenance
  • Workplace safety
  • Customer service management
  • Bank deposits
  • Staff training and development
  • Staff oversight
  • Alarm systems
  • Daily reporting
  • Staff training
  • Inventory monitoring
  • Team member development
  • Employee scheduling
  • Task delegation
  • Sales coaching
  • Loss prevention strategies
  • Promotional campaigns
  • Product ordering
  • Employee oversight
  • Drawer counting
  • Opening and closing coordination
  • Sales quotas
  • Front end operations
  • Multitasking and prioritizing
  • Retail operations
  • Employee training
  • Relationship building
  • Sales floor organization
  • Inventory and stocking
  • Team building and motivation
  • Cash handling and reconciliation
  • Store reset and recovery
  • Problem anticipation and resolution
  • Goal setting and achievement
  • POS terminal operation
  • Shelving
  • Decision-making
  • Product sales
  • Superior work ethic
  • Policy enforcement

Timeline

Key Holder

O'Reilly Auto Parts
06.2024 - 08.2025

Pro Cashier

Home Depot
11.2023 - 07.2024

Rural Mail Carrier

United States Post Office
10.2023 - 07.2024

Housekeeper

Marriot Hotel
07.2023 - 10.2024

Parts Delivery Driver

O'Reilly's Auto Parts
04.2022 - 11.2023

Warehouse Worker

Tata Harper
02.2020 - 04.2021

Cashier

Hannaford Supermarket
02.2019 - 04.2020

Lynn Classical High School
Amanda LaMonda