Amanda Lopez
Houston,TX
Summary
I am a high school graduate with 3 years of experience in customer care and retail. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server, Hostess & To- Go Specialist
Red Robin
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Clean menus, blow balloons, wipe front doors
- Answer phone calls
- Get to go orders from customers bag them
- Inspected dishes and utensils for cleanliness.
Retail Associate, Cashier
Texas Thrift Store
02.2022 - 07.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Hostess
King Star Buffet
09.2021 - 01.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions, and informed of accurate wait times.
- Supported servers and food runners with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took initial drink orders and relayed information to wait or bar staff.
- Opened and closed seating sections according to volume of guests.
Waitress/Server
Denny's
07.2020 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Harmony School Of Ingenuity-Houston
Houston, TX05.2022
Skills
- Dining Customer Service
- To-Go Order Preparation
- Cash Handling
- Dining Area Maintenance
- Process Payments
- Stocking and Replenishing
- Check Payment Processing
- Bill Computation
- Greet Guests
- Food Preparation and Safety
- Food and Beverage Pairings
- Assist Customers
- Table Bussing
- Waiting Tables
- Warm and Friendly
- Billing and Payment Processing
Swimming, Singing, Reading, Cleaning
On my free time, or whenever I'm off I like to keep myself active, like to do a lot of things and stay occupied at home. Like for example I like to clean my apartment and keep it organized, I also love to sing and when I have time I put on my music and sing along or i sing in the shower a lot, I also love to do cover songs. I have been swimming for 14 years, I took swimming lessons at YMCA starting at 6 yrs old, I love going swimming and I can swim really good. I also keep try to keep myself reading, I love to read romance books, mystery and sci-fi books. My favorite book(s) are the Harry Potter series. I even enjoy reading the Bible a lot
Languages
Spanish
Full Professional
Timeline
Server, Hostess & To- Go Specialist
Red Robin
06.2023 - Current
Retail Associate, Cashier
Texas Thrift Store
02.2022 - 07.2022
Hostess
King Star Buffet
09.2021 - 01.2022
Waitress/Server
Denny's
07.2020 - 09.2021
High School Diploma -
Harmony School Of Ingenuity-Houston