Summary
Overview
Work History
Education
Skills
Swimming, Singing, Reading, Cleaning
Languages
Timeline
Generic

Amanda Lopez

Houston,TX

Summary

I am a high school graduate with 3 years of experience in customer care and retail. I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Server, Hostess & To- Go Specialist

Red Robin
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Clean menus, blow balloons, wipe front doors
  • Answer phone calls
  • Get to go orders from customers bag them
  • Inspected dishes and utensils for cleanliness.

Retail Associate, Cashier

Texas Thrift Store
02.2022 - 07.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Hostess

King Star Buffet
09.2021 - 01.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions, and informed of accurate wait times.
  • Supported servers and food runners with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Opened and closed seating sections according to volume of guests.

Waitress/Server

Denny's
07.2020 - 09.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

Harmony School Of Ingenuity-Houston
Houston, TX
05.2022

Skills

  • Dining Customer Service
  • To-Go Order Preparation
  • Cash Handling
  • Dining Area Maintenance
  • Process Payments
  • Stocking and Replenishing
  • Check Payment Processing
  • Bill Computation
  • Greet Guests
  • Food Preparation and Safety
  • Food and Beverage Pairings
  • Assist Customers
  • Table Bussing
  • Waiting Tables
  • Warm and Friendly
  • Billing and Payment Processing

Swimming, Singing, Reading, Cleaning

On my free time, or whenever I'm off I like to keep myself active, like to do a lot of things and stay occupied at home. Like for example I like to clean my apartment and keep it organized, I also love to sing and when I have time I put on my music and sing along or i sing in the shower a lot, I also love to do cover songs. I have been swimming for 14 years, I took swimming lessons at YMCA starting at 6 yrs old, I love going swimming and I can swim really good. I also keep try to keep myself reading, I love to read romance books, mystery and sci-fi books. My favorite book(s) are the Harry Potter series. I even enjoy reading the Bible a lot 

Languages

Spanish
Full Professional

Timeline

Server, Hostess & To- Go Specialist

Red Robin
06.2023 - Current

Retail Associate, Cashier

Texas Thrift Store
02.2022 - 07.2022

Hostess

King Star Buffet
09.2021 - 01.2022

Waitress/Server

Denny's
07.2020 - 09.2021

High School Diploma -

Harmony School Of Ingenuity-Houston
Amanda Lopez