AMANDA MACIAS
Donna I.S.D.
Donna,Texas
9
years of professional experience
Customer Service Specialist experienced in enhancing customer satisfaction through effective communication and support. Utilized expertise in Microsoft Office and Google Suite to streamline processes and improve team productivity. Committed to contributing to organizational goals in an entry-level License Specialist position.
Work History
Substitute Teacher
3 Years 10 Months- Assumed the responsibilities of the classroom teacher during absence.
- Assuming the Teacher’s Role
- Assume lesson plans for the day
- Managed and supervised classroom of up to 30 students, ensuring a productive and safe atmosphere
- Record Keeping, Reporting & Closing out the day for the classroom
- Adapted teaching strategies to address changing classroom dynamics. of a stress-filled environment.
- (956)-464-1600
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Secretary
5 Years 5 Months- Resolved customer issues over the phone related to job scheduling and account support, ensuring timely solutions.
- Collaborated with customer support team to enhance service delivery and improve customer satisfaction.
- Assisted sales team in promoting and selling products, contributing to overall sales efforts.
- Provided technical support for IT issues
- Processed customer payments efficiently
- Collection of payments
- Did IT support
- (956)517-0339
- Managed office communications, ensuring timely and accurate dissemination of information.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
Education
No Degree
- (H.S.D.)
- Graduating year: 2008
Skills
Classroom management
Student engagement
Classroom Curriculum Knowledge
Student Assessment Techniques
Educational Engagement Strategies
Effective Classroom Communication
Time Management
Workplace management
Classroom management
Computer Savvy
Payroll expertise
Expense tracking
Resource Allocation
Fleet management
Adaptable
Timeline
Substitute Teacher
Donna I.S.D.
10.2022 - CurrentRead More
Secretary
A-1 Macias Movers
05.2017 - 10.2022Read More
Donna High School
No Degree
Read More