Amanda Mallouf
Blanchard,OK
Summary
Detail-oriented and results-driven professional with expertise in financial operations, business development, and customer relationship management. Skilled in managing financial documentation, streamlining processes, and increasing revenue growth through exceptional client engagement. Known for strong organizational abilities, problem-solving skills, and commitment to delivering superior customer service. Ready to contribute operational excellence to a growth-oriented organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative / BDC Agent / F&I Secretary
Barry Sanders CDJR
Chickasha, OK
08.2024 - Current
- Implement innovative sales strategies, optimize lead conversion rates, and streamline F&I documentation, contributing to increased revenue, and improved operational efficiency.
- Foster strong relationships with clients and team members, coordinate cross-departmental efforts, and facilitate smooth communication between the sales, BDC, and F&I departments.
- Meticulously manage customer data, ensure accuracy in F&I paperwork, and maintain comprehensive records of sales transactions and client interactions.
Bar Operations Manager
The Speak Bar & Lounge, LLC
Chickasha, OK
03.2023 - 02.2024
- Oversee bar operations, optimize inventory, and lead staff training. Implement cost-saving measures, resulting in improved profit margins, and enhanced customer satisfaction.
- Increased overall revenue through strategic enhancements to the bar's visual presentation, and leveraging interpersonal skills to deliver a premium guest experience.
- Planned and executed themed holiday events and private parties, personally designing all marketing flyers, promotional ads, and social media campaigns.
Outbound Process Assistant (PA)
Amazon
Oklahoma City, OK
10.2021 - 01.2023
- Allocated responsibilities to team members to meet daily targets promptly and efficiently.
- Performed comprehensive process evaluations, leading to enhanced outbound operations exceeding quotas.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Assistant Store Manager
7-eleven
Oklahoma City, OK
01.2019 - 02.2021
- Oversaw day-to-day activities, achieving greater customer approval and enhanced revenue.
- Headed a ten-member team, cultivating a positive workplace atmosphere.
- Minimized surplus by implementing precise inventory measures.
- Ensured compliance with health and safety regulations, maintained detailed financial records, conducted thorough audits to prevent discrepancies
Education
Real Estate
Charles Barnes Real Estate School
Some College (No Degree) - Business Management
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Chickasha High School
Chickasha05-2018
Skills
- Interpersonal communication skills
- Data analysis and reporting
- Sales strategy development
- Financial documentation and recordkeeping
- Operations planning and resource allocation
- CRM software and web-based logistics proficiency
Certification
- CDJR New Car Sales Certified
References
Marilyn Bridwell, V.P.
Washita Mortgage
- (405) 249-7451
Tegan Moore, N.P.
Oklahoma Heart Hospital
- (405) 371-8694
Ryan Clary, GSM
Barry Sanders CDJR
- (405) 821-1080
Timeline
Sales Representative / BDC Agent / F&I Secretary
Barry Sanders CDJR
08.2024 - Current
Bar Operations Manager
The Speak Bar & Lounge, LLC
03.2023 - 02.2024
Outbound Process Assistant (PA)
Amazon
10.2021 - 01.2023
Assistant Store Manager
7-eleven
01.2019 - 02.2021
Real Estate
Charles Barnes Real Estate School
Some College (No Degree) - Business Management
Oklahoma City Community College
High School Diploma -
Chickasha High School