Summary
Overview
Work History
Education
Skills
Timeline
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JAYDIN ORTIZ

MORRISPLAINS,NJ

Summary

Hardworking employee enthusiastic about learning Transfer Agent field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

BDC Sales Representative, BDC Service Representative

Open Road Acura of Wayne
12.2020 - Current
  • Obtained knowledge of all Acura models in order to efficiently answer any and all questions that clients may have
  • Interacted with clients and potential clients daily to either gain or maintain their interest in the brand
  • Set appointments for clients to come in and test drive our latest and used models
  • Followed up with previous clients as well as new clients daily via email and calls
  • Booked service appointments for new and current clients, as well as reaching out to clients when they were overdue for service to ensure that they continued coming to us for their vehicles needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

School Counselor

Alston and Bailey Elementary School
06.2018 - 06.2019
  • Ensure that activities are planned and followed for the children
  • Communicate with parents/guardians in a professional and courteous manner
  • Assist children with their homework on a daily basis
  • Enforce safety rules and ensure practices are followed as they relate to children and staff.

Party Organizer, Supervisor, Server

MySousChefs Catering
03.2016 - 03.2018
  • Organized and worked parties ranging from 100 to 450 people
  • Responsible for staff meetings, staffing parties, and delegating responsibilities
  • Party hostess/server.

Education

Bloomfield High School
Bloomfield, NJ

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Product and service knowledge
  • Product and Service Sales
  • Client Service
  • Sales consultation
  • Lead prospecting
  • Prospecting clients

Timeline

BDC Sales Representative, BDC Service Representative

Open Road Acura of Wayne
12.2020 - Current

School Counselor

Alston and Bailey Elementary School
06.2018 - 06.2019

Party Organizer, Supervisor, Server

MySousChefs Catering
03.2016 - 03.2018

Bloomfield High School

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JAYDIN ORTIZ