Blake Deringer
Advance,NC
Summary
Proven in elevating customer satisfaction and expanding client bases, I excelled at HBi Auto by leveraging my sales expertise and interpersonal communication skills. Specializing in relationship selling and business development, I significantly increased sales revenue. My adeptness in customer relationship building and process improvement consistently fostered trust and repeat business, underscoring my results-driven approach.
Overview
3
3
years of professional experience
Work History
BDC/Sales Representative
HBi Auto
11.2023 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Auto Body Apprentice
Wenks Auto Body
09.2022 - 12.2023
- Enhanced customer trust by thoroughly explaining repair processes and costs upfront.
- Collaborated with team members on large-scale projects, improving overall productivity and project completion times.
- Assisted senior technicians in completing complex repair jobs for increased shop efficiency.
- Increased repeat business by building strong relationships with clients through excellent communication and service.
Appliance Installer/Technician
Daniel Furniture and Electric Co
12.2021 - 11.2023
- Delivered, loaded and unloaded and installed furniture, appliances, etc.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
Education
Associate of Arts - Early College
Davidson Davie Community College
297 State Rd 192906.2023
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Sales expertise
Product and service knowledge
Sales strategy development
Relationship selling
Process Improvement
Business Development
Timeline
BDC/Sales Representative
HBi Auto
11.2023 - 10.2024
Auto Body Apprentice
Wenks Auto Body
09.2022 - 12.2023
Appliance Installer/Technician
Daniel Furniture and Electric Co
12.2021 - 11.2023
Associate of Arts - Early College
Davidson Davie Community College
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