Amanda Manning
Palmetto,GA
Summary
Dynamic professional with extensive customer service experience at Massage Envy, excelling in appointment scheduling and team collaboration. Proven ability to enhance operational efficiency and foster positive relationships, while maintaining meticulous attention to detail. Skilled in cash handling and adept at managing high-volume inquiries, ensuring exceptional client satisfaction.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Fayette Area Dermatology
Fayetteville, GA
08.2024 - 07.2025
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and maintained calendar for staff members.
- Processed incoming mail and packages, distributing them efficiently.
- Maintained organized front desk area, enhancing operational efficiency.
- Provided administrative support by filing documents and managing office supplies.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Rear Bumper Assembly
Hyundai Mobis
West Point, GA
12.2023 - 08.2024
- Loaded and unloaded merchandise efficiently to maintain smooth warehouse operations.
- Followed safety protocols and guidelines to ensure a secure working environment.
- Adapted quickly to changing priorities and workload demands in fast-paced setting.
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.
Machine Operator
Winpak Films
Senoia, GA
09.2022 - 03.2023
- Operated machinery to ensure efficient production and adherence to safety protocols.
- Monitored equipment performance, identifying issues and implementing corrective actions as needed.
- Conducted routine maintenance checks to maintain optimal machine functionality and reduce downtime.
- Collaborated with team members to streamline workflows and enhance overall production efficiency.
Assistant Manager
Massage Envy
Newnan, GA
04.2022 - 09.2022
- Assisted in developing team schedules to enhance operational efficiency.
- Coordinated training sessions for new staff, improving onboarding processes.
- Implemented inventory management systems to streamline stock control.
- Analyzed sales data to identify trends and inform strategic decisions.
Hotel Front Desk Clerk
Springhill Suites By Marriott
Newnan, GA
01.2022 - 03.2022
- Managed guest check-in and check-out processes efficiently, enhancing customer satisfaction.
- Responded to guest inquiries promptly, providing information on hotel services and local attractions.
- Processed reservations using property management system, ensuring accuracy and timely updates.
- Collaborated with housekeeping to maintain room availability and cleanliness standards.
Front Desk Receptionist
Massage Envy
Newnan, GA
10.2021 - 12.2021
- Collaborated with team members to improve customer service processes.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Assembly Line Production Worker
Interroll
Dallas, GA
01.2021 - 08.2021
- Operated assembly line machinery to ensure efficient production flow.
- Assembled components accurately, adhering to quality standards and safety protocols.
- Collaborated with team members to streamline processes and reduce downtime.
- Conducted routine inspections of products for defects and ensured compliance with specifications.
Cashier
Petsmart
Douglasville, GA
03.2020 - 01.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and tracking product availability.
- Trained new cashiers on operational procedures and customer service standards.
Front Desk Receptionist
Hardy Family Ford
Dallas, GA
03.2019 - 03.2020
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
Bather
Petsmart
Acworth, GA
01.2018 - 03.2019
- Provided thorough bathing services, ensuring cleanliness and comfort for pets.
- Managed scheduling to optimize daily workflow and maximize customer satisfaction.
- Trained new staff on proper bathing techniques and safety protocols.
- Maintained inventory of grooming supplies, facilitating efficient operations.
Cashier
Walmart
Hiram, GA
06.2015 - 06.2016
- Implemented best practices for cash handling, ensuring accuracy in daily reconciliations.
- Monitored sales trends to provide feedback for improving product offerings and promotions.
Education
High School Diploma -
Newnan High School
Newnan, GA05-2013
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Appointment scheduling
- Team collaboration
- Machinery operations
- Assembly and production
- Manufacturing experience
Timeline
Front Desk Receptionist
Fayette Area Dermatology
08.2024 - 07.2025
Rear Bumper Assembly
Hyundai Mobis
12.2023 - 08.2024
Machine Operator
Winpak Films
09.2022 - 03.2023
Assistant Manager
Massage Envy
04.2022 - 09.2022
Hotel Front Desk Clerk
Springhill Suites By Marriott
01.2022 - 03.2022
Front Desk Receptionist
Massage Envy
10.2021 - 12.2021
Assembly Line Production Worker
Interroll
01.2021 - 08.2021
Cashier
Petsmart
03.2020 - 01.2021
Front Desk Receptionist
Hardy Family Ford
03.2019 - 03.2020
Bather
Petsmart
01.2018 - 03.2019
Cashier
Walmart
06.2015 - 06.2016
High School Diploma -
Newnan High School