Amanda Melendez
Ozone Park,USA
Summary
Highly motivated and detail-oriented professional with exceptional organizational skills. Possessing a quick-thinking and energetic approach, thrives in fast-paced office environments. Proficient in scheduling and maintaining daily itineraries, committed to ensuring efficient operations.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
CitiMed MRI Diagnostic Clinic
08.2023 - Current
- Greeting patients: Welcoming patients and visitors in person or over the phone
- Scheduling appointments: Managing the appointment calendar, scheduling appointments, and confirming them with patients
- Answering calls: Answering phone calls and emails from patients
- Maintaining records: Gathering patient information and keeping medical records for future reference
Pro Associate Sales Accountant
The Home Depot
06.2021 - 08.2023
- Customer service: Providing excellent customer service by sharing product knowledge and maintaining professional relationships
- Product knowledge: Having a thorough understanding of all store departments and how to use their products
- Sales: Acting as a sales associate on the floor and pursuing new business
- Organization: Keeping their work area clean and organized
Front Desk Clerk
Planet Fitness
05.2019 - 06.2021
- Customer service: Greeting members, guests, and prospective members, providing exceptional customer service, and helping with questions and concerns
- Membership functions: Checking members into the system, signing up new members, updating member accounts, canceling memberships, and collecting unpaid balances
- Tours: Taking prospective members on tours and assessing their membership needs
- Phone answering: Answering phones in a friendly manner and assisting callers with their inquiries
Overnight Manager
McDonald's
12.2009 - 04.2019
- Leading shifts: Ensuring customers have a fast, friendly, and accurate experience
- Managing systems: Leading departments like training, food safety, and inventory management
- Setting goals: Setting goals and delegating tasks to their teams
- Following up: Following up on tasks and reporting results to their team and other managers
Education
High school or equivalent - Education
Franklin K Lane High School
Clearwater, FL06.2003
Skills
- Sales Experience
- Customer Service Skills
- Management Experience
- Medical Terminology
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
CitiMed MRI Diagnostic Clinic
08.2023 - Current
Pro Associate Sales Accountant
The Home Depot
06.2021 - 08.2023
Front Desk Clerk
Planet Fitness
05.2019 - 06.2021
Overnight Manager
McDonald's
12.2009 - 04.2019
High school or equivalent - Education
Franklin K Lane High School
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