Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Amanda Mendoza

91210,CA

Summary

Driven professional with a proven track record at Infinity HealthCare Inc., excelling in customer service excellence and data accuracy. Demonstrated ability to enhance customer satisfaction and streamline operations, achieving significant efficiency improvements. Skilled in cash handling and fostering empathy, consistently delivering results beyond expectations.

Overview

7
7
years of professional experience

Work History

Cashier

Nordstrom
01.2024 - 09.2024
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Data Entry Clerk

Infinity HealthCare Inc.
11.2022 - 07.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Checked for accuracy by verifying data and records.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Followed data entry protocols, rules and regulations.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.

CNA

Infinity HealthCare Inc.
11.2022 - 07.2023

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  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Pet Sitter

Neighbors House
03.2021 - 01.2022
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Volunteer

Huntington Library
01.2018 - 11.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

No Degree - Emergency Medicine

UCLA
Westwood, CA
07-2023

High School Diploma -

Ramon C Cortines School
Los Angeles
07-2018

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Customer service excellence

Timeline

Cashier

Nordstrom
01.2024 - 09.2024

Data Entry Clerk

Infinity HealthCare Inc.
11.2022 - 07.2023

CNA

Infinity HealthCare Inc.
11.2022 - 07.2023

Pet Sitter

Neighbors House
03.2021 - 01.2022

Volunteer

Huntington Library
01.2018 - 11.2020

No Degree - Emergency Medicine

UCLA

High School Diploma -

Ramon C Cortines School
Amanda Mendoza