Amanda Mercado
Altamonte Springs
Summary
Dedicated to customer service and assistance while recommending products and signing customers up for reward accounts.
Guaranteed customer satisfactory and return. Successfully kept areas clean, organized, and sanitized for both customer and employee use daily.
Have communicated throughout rushes and helped ease them down.
Always walked in on same-day calls to fill in space and covered every shift available.
Overview
3
3
years of professional experience
Work History
Cashier
Winn-Dixie
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Improved efficiency, organized checkout area for optimal workflow.
Secretary
Golden Oak Landscape
03.2022 - Current
Made time to receive and make calls
Gathering crucial customer information regarding wants, questions, and services
Successfully answering customer questions and concerns
Reporting customer needs, addresses, wanted services
Translating
Sending emails
Education
Associate Of General Studies - General Studies
Valencia College
Orlando, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Reliability and punctuality
Accomplishments
Have always prioritized work flexibility to be available whenever needed, including holidays. Additionally have helped with translation and helped customers with limited language while others couldn't.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Sharing experiences with new people and making connections
- Learning new facts and skills
- Organizing
Timeline
Cashier
Winn-Dixie
10.2023 - Current
Secretary
Golden Oak Landscape
03.2022 - Current
Associate Of General Studies - General Studies
Valencia College
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