Amanda Messimer
Sellersville,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Server
A&N Diner
Sellersville, Pennsylvania
12.2020 - Current
- Delivered exceptional customer service to enhance guest experience. to ensure satisfaction.
- Provided exceptional customer service in a fast-paced diner environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took and accurately processed food and drink orders from customers.
- Collaborated with kitchen staff to ensure timely food preparation.
- Resolved customer complaints and ensured satisfaction with meals.
- Trained new servers on menu items and service protocols effectively.
- Maintained cleanliness and organization of dining area and tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Certified Nursing Assistant
Valley Manor Health And Rehabilitation
Center Valley, Pennsylvania
09.2020 - 12.2020
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with nursing team to ensure comprehensive patient care.
- Assisted residents with daily living activities and personal hygiene tasks.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained cleanliness and safety standards in patient care areas.
- Distributed drinking water and nourishment to residents.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Server/Bartender
The Proper Brewing Company
Quakertown, Pennsylvania
11.2017 - 06.2020
- Prepared and served a variety of craft beers and cocktails to patrons.
- Provided exceptional customer service in a fast-paced brewery environment.
- Engaged with customers to enhance their experience and build rapport.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted guests with friendliness and professionalism.
- Maintained cleanliness and organization of bar area throughout service hours.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Managed bar inventory and restocked supplies as needed during shifts.
- Monitored bar inventory and promptly restocked low items before depletion.
- Collaborated with kitchen staff to ensure timely food and beverage pairings.
- Followed health and safety standards for food handling and alcohol service.
- Effectively multitasked within fast-paced environment.
Education
UPPER MORELAND HIGH SCHOOL
Willow Grove, PASkills
- Customer engagement
- Food safety
- Order management
- Inventory management
Timeline
Server
A&N Diner
12.2020 - Current
Certified Nursing Assistant
Valley Manor Health And Rehabilitation
09.2020 - 12.2020
Server/Bartender
The Proper Brewing Company
11.2017 - 06.2020
UPPER MORELAND HIGH SCHOOL