Amanda Miley
Laguna Niguel,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Shows a willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Las Brisas
05.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Hostess
Las Brisas
03.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Restaurant Hostess
Jimmy's Famous American Tavern
04.2021 - 02.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
Bachelor of Science -
Arizona State University
Tempe, AZ05.2026
Skills
- Customer Service
- Strong multitasking
- Active Listening
- Phone Etiquette
- Patience and Empathy
- Interactive communication skills
Timeline
Restaurant Hostess
Las Brisas
05.2023 - 08.2023
Restaurant Hostess
Las Brisas
03.2022 - 08.2022
Restaurant Hostess
Jimmy's Famous American Tavern
04.2021 - 02.2022
Bachelor of Science -
Arizona State University
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