Amanda Mobley
Tennessee Ridge,TN
Summary
Highly efficient, accountable, business professional with four years of hands-on
experience as Assistant Business Office Manager with Signature Healthcare of Erin,
verifying medical insurance, managing patient records, overseeing health care
guidelines, scheduling, and billing. After recently completing a Bachelor of Business
Administration and Management at Strayer University, I am requesting the opportunity
to join the Tennesse Department of Transportation as Procurement Officer 1.
Overview
27
27
years of professional experience
Work History
Assistant Business Office Manager
Signature Health Care of Erin
Erin, TN
01.2018 - Current
- Assist in management duties including, but not limited to, generating claims for residents' private billing, monitoring accounts receivable aging, payroll, bank deposits, etc
- Accounts receivable (patient accounts)
- Communicating with TennCare Medicaid, Medicare, and Commercial Insurance
- Companies verifying medical insurance, managing patient records, overseeing health care guidelines, scheduling, and billing,
- Collaborating with the Business Office Manager and Facility Administrator managing all aspects of Business Office functions to include interface with other departments
- Monitor day-to-day operation of the Business Officeset priorities/monitor office budgets
- Serve as backup for the Business Office Manager as needed with full signatory authority and management authority
- Support and assist Business Office Manager with State, Federal, and Company compliance
- Prepare correction plans if needed
- Facilitate month-end closings of financial journals
- Prepares disbursements and manage Residents Funds Management System (internal bank) to coordinate with Medicaid guidelines
- Social Security Representative Payee for residents.
Verizon Wireless
Dickson, TN
01.2011 - 01.2017
Retail Support Specialist/Operation Specialist
01.2015 - 01.2017
- Provided support for all areas of store operations, inventory, and merchandising
- Evaluated internal needs and developed plans for maintaining optimal supply levels
- Customer solutions specialist adhering to Verizon's strategic goals related to customer satisfaction
- Software support liaison with corporate office for inventory system upgrades
- Created and maintained operations/procedures manual for employees to follow
- In collaboration with corporate merchandising team to transition Dickson Verizon
- Retail store from legacy store to smart store, including all ordering, receiving, activating, and setting up live devices and accessories according to vendor and corporate marketing guidelines.
Customer Experience Specialist
01.2014 - 01.2015
- Managed the sales floor, assisting the solution specialist
- Customer service
- Quality assurance supervisor—the customer
- Coaching sales representative on the solution sales process
Retail Sale Representative
01.2011 - 01.2014
- Exceeded quota/revenue targets for net activations, customer renewals, accessories and handsets, and enhanced services
- 2014 Revenue Champion for Dickson Retail Store
- 2013 Highest “Share Everything” Plan Change Percentage in Nashville South
- District
- Knowledgeable of all products and interfaces.
Office Manager
Tennessee Wood Products
Tennessee Ridge, TN
01.2008 - 01.2010
- Performed all administrative duties for the company (payroll, reports for state and federal business taxes, vendor accounts, accounts payable, and account receivable)
Cingular Wireless
Clarksville, TN
01.1999 - 01.2005
Assistant Retail Store Manager
01.2003 - 01.2005
- Supervised sales personnel/responsible for work schedules
- Assisted the store manager with daily operations and retail reporting
- Maintained store inventory
- Responsible for store appearance
Customer Account Manager
TEC
Erin, TN
01.2018
- Develop and maintain a professional relationship with local businesses
- Present a proposal that meets the needs of the business
- Processes orders
- Liaison between technicians and customers
- Renew business accountants
- Identify and contact prospective clients.
Office Assistant
Tennessee Quality Homecare
Clarksville, TN
01.2017
Data processor
01.2017
- Medical records
- Assisted with the payroll process by entering data and completing payroll/timekeeping reports
- Maintained medical record files and employee files (confidential records)
- Ensured timely preparation and distribution of daily and weekly reports
- Assisted with employee orientations.
Education
BBA - Management
Strayer University
June 2022
Timeline
Assistant Business Office Manager
Signature Health Care of Erin
01.2018 - Current
Customer Account Manager
TEC
01.2018
Office Assistant
Tennessee Quality Homecare
01.2017
Data processor
01.2017
Retail Support Specialist/Operation Specialist
01.2015 - 01.2017
Customer Experience Specialist
01.2014 - 01.2015
Verizon Wireless
01.2011 - 01.2017
Retail Sale Representative
01.2011 - 01.2014
Office Manager
Tennessee Wood Products
01.2008 - 01.2010
Assistant Retail Store Manager
01.2003 - 01.2005
Cingular Wireless
01.1999 - 01.2005
BBA - Management
Strayer University