Amanda Moore
calera
Summary
Results-driven professional with extensive experience in managing store operations and optimizing team performance. Strong skills in communication, problem-solving, and sales analysis contribute to maintaining high standards of customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Dollar General Store
Birmingham
05.2020 - 03.2026
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling and training to improve team efficiency.
- Oversaw inventory management and maintained stock levels for customer satisfaction.
- Implemented visual merchandising strategies to attract customers and boost sales.
- Conducted regular inspections to ensure store cleanliness and safety standards.
- Assisted customers with inquiries and resolved issues promptly and professionally.
- Analyzed sales data to identify trends and adjust inventory, ensuring product availability.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Performed regular price checks to ensure competitive pricing.
OTR Truck Driver
Mc Express Trucking
Jonesboro
05.2018 - 03.2020
- Operated long-haul trucks across various states for timely deliveries.
- Maintained accurate logs of driving hours and vehicle inspections.
- Ensured compliance with federal and state transportation regulations, contributing to safe and legal operations.
- Communicated effectively with dispatch regarding route changes and delays.
- Conducted routine vehicle maintenance checks to ensure operational safety.
- Responded promptly to roadside emergencies, ensuring minimal disruption in service.
- Ensured cargo was properly secured to prevent shifting during transit.
- Delivered products and freight to customers both locally and long distance.
- Communicated with dispatcher and customer regarding schedule changes and with customer to confirm specific delivery location instructions.
- Practiced safe, courteous, and defensive driving, minimizing accident risks and enhancing company reputation.
- Performed pre-trip inspections of tractor and trailer units before departing terminals.
- Planned efficient routes using personal knowledge and GPS mapping software, optimizing delivery strategies and reducing delays.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Dropped off deliveries within scheduled timeframes.
- Mastered trucking regulations, traffic laws and trucking standards, resulting in safe, on-time deliveries and satisfied customers.
- Informed manager of critical issues to support timely solutions.
Education
Some College (No Degree) - Criminology
Arkansas State University - Newport
Newport, ArSkills
- Store operations
- Inventory management
- Sales analysis
- Visual merchandising
- Cash handling
- Store opening and closing
- Staff training
- Team leadership
- Team building
- Effective communication
- Problem solving
- Customer service
- Positive demeanor
- Accurate money handling
Timeline
Store Manager
Dollar General Store
05.2020 - 03.2026
OTR Truck Driver
Mc Express Trucking
05.2018 - 03.2020
Some College (No Degree) - Criminology
Arkansas State University - Newport