Amanda Morales
San Antonio,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
Work History
Administrative Associate
City of San Antonio STD/HIV Clinic
San Antonio, TX
03.2019 - Current
- Patient registration for a walk-in based clinic under general supervisor, Answer telephones and taking messages, Clerical duties in assigned department, Data Entry, Scanning and attaching to appropriate chart, Labeling/Chart Labels, Maintain and organize supplies for front desk, Perform related duties and fulfill responsibilities as required as part of the Health Department and also provide assistance to to the public regarding the division
Scheduler
Texas Oncology
05.2015 - 01.2019
- Answering all incoming calls, directing phone calls to the appropriate department, Cancels/ reschedules follow-up appointments, diagnostic testing such as Biopsies, CT, MRI, Mammograms, Med-ports, etc
- Giving correct instructions for different preps each diagnostic test
- Faxing referrals to another specialist
- Returning phone calls in an accurate time frame
- Obtain and enter necessary precertification/authorizations as required
- Documenting all notes, messages in each patient’s chart
- Provide Excel data entry
- Arrange patients to have financial counseling
Receptionist
Allied Advertising Agency
04.2013 - 05.2015
- Greeting every customer arriving and exiting, answering multi-line phones, taking detailed messages for each sales representative, customer service, filing customer purchase folder, collecting all forms of payment, collecting past due payments, posting payments, daily bank deposits, data entry
Medical Assistant/Medical Records
Dr. Randall D. Rogers MD FACS
08.2011 - 04.2013
- Assisting the Doctor in the exam room with female patients, prepping exam room, filing out medical records forms, filing charts and forms, checking in patients, sending referrals, floater to other locations
Cashier
HEB #43
San Antonio, Texas
01.2007 - 05.2011
- Providing excellent customer service, being responsible and trustworthy, greeting and interacting with all customers, assisting with inventory in the store, answering customer questions, collecting all form of payments, bagging groceries
Scheduler/Medical Records
Heart and Vascular Institute of Texas
05.2007 - 12.2009
- Filing charts with patients information, sending referrals to other Medical offices, Patient Service/Care, responsibility and trustworthy
- Scheduling patients return appointment, registering new patients and mailing out new patients forms, answering multi-line phones, collecting co-pays, submitting insurance information
Education
High School Diploma -
Theodore Roosevelt High School
5110 Walzem Rd San Antonio, Texas 7821805-2009
Timeline
Administrative Associate
City of San Antonio STD/HIV Clinic
03.2019 - Current
Scheduler
Texas Oncology
05.2015 - 01.2019
Receptionist
Allied Advertising Agency
04.2013 - 05.2015
Medical Assistant/Medical Records
Dr. Randall D. Rogers MD FACS
08.2011 - 04.2013
Scheduler/Medical Records
Heart and Vascular Institute of Texas
05.2007 - 12.2009
Cashier
HEB #43
01.2007 - 05.2011
High School Diploma -
Theodore Roosevelt High School
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