Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda Moreno

Duluth,GA

Summary

Results-driven retail professional with exceptional customer service experience and a proven ability to lead teams effectively. Known for working well under pressure and delivering innovative solutions to challenges. Dedicated to creating positive customer relationships while driving sales growth.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Metro by T-Mobile
Lawrenceville, GA
09.2024 - Current
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.
  • Assisted customers with finding the right product for their needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.

Expert Chopr

Chopt
Peachtree Corners, GA
10.2022 - 06.2024
  • Assembler.
  • Front of the house.
  • Cashier.
  • Customer service.
  • Expert Chopr: This position is based on training new members; it executes the CHOPT hourly training program, including the use of training tools, follows the layout of the training program, completes daily report cards, including documenting and discussing honest, critical feedback with the trainee, and ensures position certification or communicates poor fit to the management.

Server

Walters State Weddings
Sugar Hill, GA
07.2021 - 08.2022
  • Prepare the venue for wedding receptions.
  • Greet and direct guests to their assigned seats.
  • Check in with guests and assist them with any needs or concerns.
  • Make many recommendations, serve dinner and drinks, and ensure guests are having an exceptional experience.
  • Attend to the bride and groom, and ensure their special day exceeds all expectations.
  • Walk through the venue during and after the event for cleanliness, in preparation for the next wedding.

Education

High School Diploma -

Duluth High School
Duluth, GA
05-2024

Nursing

Georgia Gwinnett College
Lawrenceville, GA

Skills

  • Cash handling
  • Inventory audits
  • Customer assistance
  • Time management
  • Customer engagement
  • Phone etiquette
  • Problem-solving
  • Friendly and outgoing
  • Store maintenance

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Retail Sales Associate

Metro by T-Mobile
09.2024 - Current

Expert Chopr

Chopt
10.2022 - 06.2024

Server

Walters State Weddings
07.2021 - 08.2022

High School Diploma -

Duluth High School

Nursing

Georgia Gwinnett College

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Amanda Moreno