Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Muñiz

Crosby,TX

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Retail Banker

Woodforest National Bank
Humble, Texas
04.2024 - Current
  • Executed teller operations and managed cash effectively.
  • Processed deposits, withdrawals, and payments accurately.
  • Provided customer account services for cards, checks, and online banking.
  • Ensured compliance with confidentiality protocols to protect client information.
  • Balanced cash drawers and prepared deposits consistently.
  • Facilitated issuance of money orders and traveler's checks efficiently.
  • Cultivated strong customer relationships through personalized service.
  • Resolved financial issues by implementing effective problem-solving strategies.

Retail Team Lead

Goodwill Industries Of Houston
Crosby, Texas
06.2021 - 01.2024
  • Assumed administration responsibilities during absence of management, overseeing daily store operations.
  • Communicated clear company goals to team, enhancing alignment on daily, weekly, and monthly objectives.
  • Accurately completed all sales transactions while maintaining proper cash accountability at point-of-sale registers and safe.
  • Supervised training and development of team members to improve performance and operational efficiency.
  • Ensured timely rotation of apparel and hard goods in compliance with GWH policies and procedures.
  • Adapted quickly to changes while multitasking in a fast-paced, team-oriented environment.
  • Addressed customer inquiries and resolved issues to deliver exceptional service.
  • Adhered to GWH policies, loss prevention practices, and safety regulations.

Education

High School Diploma -

Crosby High School
Crosby, TX
05-2023

Graduate Certificate - Cosmetology

San Jacinto College
Houston, TX
05-2023

Skills

  • Microsoft Word & Excel
  • Clerical support
  • Financial resolution
  • Teller operations
  • Sales optimization
  • Data entry
  • PowerPoint proficiency
  • Money handling
  • Verbal and written communication
  • Multi-line phone system

Timeline

Retail Banker

Woodforest National Bank
04.2024 - Current

Retail Team Lead

Goodwill Industries Of Houston
06.2021 - 01.2024

High School Diploma -

Crosby High School

Graduate Certificate - Cosmetology

San Jacinto College

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