Amanda Naef
Summary
Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 22 years of carrier experience on high-volume routes.
Overview
24
24
years of professional experience
Work History
Rural Mail Carrier
USPS
Williston, VT
02.2001 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
Office Administrator
Charliebois Truck Parts
Burlington, VT
02.2000 - 02.2001
- Interacted with customers by phone or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Arts - Early Childhood Education
Champlain College
Burlington, VT05.1998
High School Diploma -
Winooski High School
Winooski, VT06.1996
Skills
- Change-Of-Address Orders
- Route Planning
- Verbal Communication
- Multitasking Abilities
- Organization
- Schedule Management
quick learner
My biggest strength is my passion for learning new skills and being able to apply them to my work.
Timeline
Rural Mail Carrier
USPS
02.2001 - Current
Office Administrator
Charliebois Truck Parts
02.2000 - 02.2001
Associate of Arts - Early Childhood Education
Champlain College
High School Diploma -
Winooski High School