Amanda O'Brien
Columbia,MO
Summary
Experienced leader with 12 + years of management experience and proven history of exceeding goals while successfully recruiting, training, and supervising employees.
Overview
26
26
years of professional experience
Work History
Patient Service Representative
University of Missouri System
Columbia, MO
03.2025 - Current
- Calculated reliable financial estimates for Anthem clientele.
- Confirmed insurance eligibility and coverage.
- Ensured compliance with HIPAA by managing patient documentation.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
Salon Director
Palm Beach Beauty and Tan
09.2023 - 02.2025
- Directed business functions such as scheduling staff, controlling inventory, maintaining facilities, and ensuring adherence to company policies.
- Analyzed sales data to uncover potential growth areas.
- Directed financial reporting and budget oversight.
District Manager
Sun Catchers Tanning and Wellness
02.2012 - 08.2023
- Directed operations across several locations.
- Controlled expenditure processes.
- Streamlined payroll and tax operations to enhance efficiency.
- Implemented strategies to maintain accurate inventory records.
Account Receivable Manager
Argosy Gaming
03.1999 - 08.2012
- Leveraged Microsoft programs to optimize workflow and data management.
- Ensured accurate and timely payroll and tax submissions.
- Managed ACH transfer processes.
- Performed detailed audits.
Education
Associate in Science - undefined
Lewis and Clark Community College
01.2006
Secondary School - undefined
Roxana Community High School
01.1994
Skills
- Effective communication
- Strategic thinking
- Organization and time management
- Problem-solving
- Decision-making
- Conflict management
- Delegation
- Computer program knowledge
- Financial reporting
- Profit and loss analysis
- Financial statements expertise
- Accounting policy adherence
- Microsoft Excel
- Ledger and journal entries
- Bank reconciliation
- Data inputting
- Invoice processing
- Payment reconciliation
Timeline
Patient Service Representative
University of Missouri System
03.2025 - Current
Salon Director
Palm Beach Beauty and Tan
09.2023 - 02.2025
District Manager
Sun Catchers Tanning and Wellness
02.2012 - 08.2023
Account Receivable Manager
Argosy Gaming
03.1999 - 08.2012
Associate in Science - undefined
Lewis and Clark Community College
Secondary School - undefined
Roxana Community High School