Amanda Orne
Aspiring Administrative Assistant
Fort Lauderdale,FL
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Receptionist
H&r Block
Sunrise, FL
12.2022 - Current
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Office Assistant
AHS Income Tax Services
Plantation, FL
08.2021 - 09.2022
- Completed and mailed contracts, invoices or checks.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Customer Service Representative
Chewy.com
Hollywood, FL
11.2020 - 07.2021
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Strengthened customer retention by offering discount options.
Collections Representative
United Collections Bureau
Davie, FL
03.2020 - 11.2020
- Communicated with post office and credit bureaus to track delinquent clients to new addresses.
- Reviewed credit reports prior to approving new applications for credit services.
- Recorded information about customers' financial status and collections status efforts.
- Advised debtors on payment options and set up payment plans.
Sales Associate
Forever 21
Sunrise, FL
07.2019 - 12.2019
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Used technology resources to assist customers in locating and selecting items.
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Florida International University
Miami, FL05-2026
Associate of Science - Marketing Management And Research
Broward College
Fort Lauderdale, FL05-2022
High School Diploma -
Nova High School
Davie, FL07-2020
Skills
- Digital Archiving
- Memo Preparation
- Quality Assurance
- Database Management
- Check Processing
- Scheduling
- Calendar Management
- Filing
- Bookkeeping
Computer Skills
- Microsoft Word
- Excel
- Slack
- Hubspot
Certification
- Microsoft Excel Certified 2022-Current
Timeline
Administrative Assistant/Receptionist
H&r Block
12.2022 - Current
Office Assistant
AHS Income Tax Services
08.2021 - 09.2022
Customer Service Representative
Chewy.com
11.2020 - 07.2021
Collections Representative
United Collections Bureau
03.2020 - 11.2020
Sales Associate
Forever 21
07.2019 - 12.2019
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Florida International University
Associate of Science - Marketing Management And Research
Broward College
High School Diploma -
Nova High School