Amanda Pacheco
Anderson,MO
Summary
Dedicated Pharmacy Technician with a proven track record at Walmart, enhancing pharmacy workflow and patient service through exceptional problem-solving and team collaboration. Mastered prescription filling and HIPAA compliance, significantly reducing medication errors. Excelled in optimizing operations and insurance processing, ensuring high-quality care and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Pineville, MO
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
High School Diploma - General Studies
McDonald County High School
Anderson, MO05.2023
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Prescription filling
- Insurance verification
- Processing payments
- Pharmacy operations
Certification
Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walmart
05.2023 - Current
High School Diploma - General Studies
McDonald County High School