Overview
Work History
Education
Skills
Timeline
Generic

Amanda Pais

Lakeland,FL

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Bubble Down Car Wash
Wesley Chapel, FL
05.2025 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

Lead Customer Service Associate

Waters Carwash
Lakeland, FL
05.2023 - 05.2025
  • Developed training materials to enhance employee skills and support professional growth.
  • Conducted performance reviews to identify growth areas and provide feedback.
  • Increased customer satisfaction by addressing concerns and offering tailored solutions.
  • Facilitated communication among team members and management to foster a positive work culture.

Parts Sales Manager

AutoZone
Lakeland, FL
05.2022 - 10.2024
  • Conducted staff performance evaluations, identifying improvement areas and providing feedback.
  • Assisted customers by assessing needs and staying updated on consumer preferences.
  • Managed operations, including budgeting, scheduling, and parts sales reporting.
  • Oversaw store merchandising to maximize product visibility and sales growth.

Lead Overnight Stocker

Lowes Home Improvment
Lakeland, FL
05.2020 - 05.2022
  • Maintained organized storage of overstock items in backroom for accessibility.
  • Removed trash and boxes from sales floor, processed via compactors.
  • Enhanced store appearance through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload merchandise from delivery trucks.

Education

Nursing

Murray County High School
Chatsworth, GA
05.2008

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration

Timeline

Customer Service Associate

Bubble Down Car Wash
05.2025 - Current

Lead Customer Service Associate

Waters Carwash
05.2023 - 05.2025

Parts Sales Manager

AutoZone
05.2022 - 10.2024

Lead Overnight Stocker

Lowes Home Improvment
05.2020 - 05.2022

Nursing

Murray County High School
Amanda Pais