AMANDA LAFLAMME
Cooley Dickinson Orthopedics
Chicopee,Ma
21
years of professional experience
Organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills.
Work History
Front Desk Receptionist
7 Months- Coordinated patient check-in and check-out, confirming demographics, insurance, and referral requirements.
- Scheduled orthopedic appointments, follow-ups, and diagnostic visits using electronic scheduling systems.
- Verified insurance eligibility and collected copays while maintaining accurate financial records.
- Added referrals into epic system, scanned in patients paperwork as needed.
Cafeteria Staff Member
10 Years- Helped prepare lunches and distribute them to staff and children.
- Helped keep the kitchen clean and sanitized for everyday use.
- Ensured compliance with local health department regulations regarding safe food preparation and storage practices.
- Observed safe temperature storage of all food products to prevent spoilage.
- Performed some food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Verified daily prep lists to confirm correct number of prepared products.
PCA
2 Years 2 Months- Developing relationships with clients to understand their needs.
- Assisting clients with daily living tasks, such as preparing food or using the bathroom.
- Assisting with mobility and physical exercises.
- Preparing meals and performing general household duties.
- Ensuring clients take their medication.
- Providing companionship and transportation to medical appointments.
After School Help / Teachers Assistant
8 Years 4 Months- Worked with coworkers to complete tasks.
- Identified ways to improve efficiency in operations and implemented process changes.
- Experienced with social media and communications platforms.
- Performed routine and scheduled maintenance services.
- Guided and advised students on educational matters.
- Created and maintained clean, safe and organized learning environment.
Education
High School Diploma
Skills
Safe Food Handling
Food Preparation and Safety
Data entry
Scheduling
Appointment scheduling
Scheduling appointments
Office administration
Personal Information
- Date of Birth: 1988-10-26
- Nationality: American
- ID Type: SSN
- ID Number: S77705978
Timeline
Front Desk Receptionist
Cooley Dickinson Orthopedics
03.2026 - CurrentRead More
Cafeteria Staff Member
South Hadley Public Schools
01.2016 - 01.2026Read More
PCA
Stavros
10.2013 - 12.2015Read More
After School Help / Teachers Assistant
St Mary's Academy
02.2006 - 06.2014Read More
South Hadley High School
High School Diploma
Read More