Amanda Pepe
Worker
Lake Worth,FL
Summary
Motivated and reliable student with a GPA above 3.0 and a strong work ethic, experienced in customer service and hospitality roles. Proven ability to manage responsibilities in fast-paced environments while maintaining professionalism, attention to detail, and excellent communication skills. Known for dependability, time management, and delivering positive experiences for guests and team members.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Server
Terra Fiamma
Delray Beach, Florida
06.2025 - Current
- Provided attentive, knowledgeable table service in a fast-paced Italian dining environment
- Guided guests through menu selections, including food and wine pairings
- Ensured accurate order entry and timely delivery of food and beverages
- Built rapport with guests to create a welcoming and positive dining experience
- Addressed customer concerns professionally to maintain high satisfaction
- Collaborated closely with kitchen and bar staff to ensure smooth, efficient service
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender, Beverage Cart, Food and Beverage Counter
Totteridge Golf Course
Greensburg, Pennsylvania
04.2023 - 05.2025
- Mixed and served alcoholic and non-alcoholic beverages while ensuring quality and consistency
- Provided friendly, efficient food and beverage service across multiple roles at Totteridge Golf Course, including behind the bar, on the beverage cart, and at the clubhouse counter
- Operated POS systems and accurately handled cash and card transactions
- Managed inventory and ensured bar and cart were fully stocked and organized
- Delivered prompt, courteous service to golfers on the course and patrons in the clubhouse
- Worked independently and efficiently during peak hours with high service volume
- Maintained cleanliness, followed all alcohol service regulations, and upheld a welcoming, professional atmosphere
- Kept the bar presentable and well-stocked to meet customer needs.
Food Runner, Busser, and Hostess
Olives and Peppers
Greensburg, Pennsylvania
01.2022 - 04.2024
- Delivered dishes quickly and accurately while ensuring proper food quality and presentation
- Maintained clean, organized dining areas and efficiently reset tables to support smooth service flow
- Experienced in supporting front- and back-of-house operations in a high-volume Italian restaurant
- Greeted guests warmly as a hostess, managed reservations and waitlists, and balanced seating to maximize guest satisfaction and server efficiency
- Demonstrated strong communication, time management, and teamwork in fast-paced environments
- Supported the needs of a 10-person wait staff who attended to the specific needs of countless customers daily for an Italian restaurant with social relevancy and intentionality.
Education
Associate of Arts - Marketing
Palm Beach State College
Lake Worth, FL05.2026
Some College - undefined
Indiana University Of Pennsylvania
Indiana, PA05.2025
High School Diploma -
Hempfield Area Senior High School
Greensburg, PA05.2024
Skills
Strong work ethic
Guest engagement
Hospitality service expertise
Cleanliness standards
Team collaboration
Task prioritization
Professional appearance
Certification
CPR Certified – American Heart Association
Timeline
Server
Terra Fiamma
06.2025 - Current
Bartender, Beverage Cart, Food and Beverage Counter
Totteridge Golf Course
04.2023 - 05.2025
Food Runner, Busser, and Hostess
Olives and Peppers
01.2022 - 04.2024
Associate of Arts - Marketing
Palm Beach State College
Some College - undefined
Indiana University Of Pennsylvania
High School Diploma -
Hempfield Area Senior High School