Summary
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Perez

Miami,FL

Summary

At Crema Gourmet Espresso Bar, I spearheaded initiatives that significantly enhanced dining experiences by expertly managing table turnover and ensuring order accuracy, which led to more guests served per shift. My adeptness in complaint handling and fostering team communication not only resolved conflicts but also maintained a high standard of service, demonstrating my strong leadership and organizational skills.

Work History

Waitress Supervisor

Crema Gourmet Espresso Bar
06.2023 - 12.2023
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong relationships with clients through exceptional customer service skills.

Education

High School

Skills

  • Task Delegation
  • Complaint Handling
  • Order Accuracy
  • Sales Promotion
  • Customer Needs Assessments
  • Customer Preferences
  • Phone Inquiries

Languages

English
Elementary

Timeline

Waitress Supervisor

Crema Gourmet Espresso Bar
06.2023 - 12.2023

High School
Amanda Perez