Amanda Persinger
Elyria,OH
Summary
Dynamic Sales Associate recognized for exceptional customer service and time management skills. Experienced in optimizing inventory and processing transactions efficiently, contributing to increased sales and customer loyalty.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nirvana Grocers
Elyria, OH
09.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure appealing environment.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock shelves and optimize inventory management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Shell Gas Station
North Olmsted, OH
06.2023 - 01.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained cleanliness and organization of sales floor to ensure appealing environment.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Boost Mobile Store
Fairview Park, OH
08.2019 - 08.2023
- Provided support during promotional events, contributing to increased customer engagement.
- Participated in training sessions to learn about new products and improve sales techniques.
- Recorded customer feedback to assist in identifying trends and improving service quality.
- Engaged with customers proactively, fostering a welcoming atmosphere within the store.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
GED -
Seeds of Literacy
Cleveland, OH01-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Conflict resolution
- Store opening and closing
- POS system operation
Timeline
Sales Associate
Nirvana Grocers
09.2025 - Current
Sales Associate
Shell Gas Station
06.2023 - 01.2024
Sales Associate
Boost Mobile Store
08.2019 - 08.2023
GED -
Seeds of Literacy