Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Rey Gonzalez

Homestead,FL

Summary

Retail professional with extensive experience at Ulta Cosmetics, specializing in team leadership and inventory management. Consistently achieved sales targets while enhancing customer satisfaction through exceptional service. Proven expertise in training and coaching staff to promote collaboration and operational efficiency. Bilingual in Spanish and English, facilitating effective communication with diverse clientele.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Cashier

Daiso
Round Rock, TX
10.2024 - 06.2025
  • Balanced the daily tills at end of shift and prepared bank deposits for pick up.
  • Greeted customers and provided excellent customer service.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Processed returns and exchanges efficiently while adhering to company policies.

Department Manager

Ulta Cosmetics
Round Rock, TX
02.2022 - 08.2024
  • Implemented growth strategies through analysis of sales data to achieve targets.
  • Coached beauty advisors, enhancing team performance and boosting morale.
  • Promoted Clinique products to drive brand awareness and sales.
  • Maintained organized stock levels and product presentation to reduce losses.
  • Cultivated strong relationships with customers, colleagues, and vendors.
  • Resolved customer issues and conflicts professionally to ensure satisfaction.

E Commerce Personal Shopper

Walmart
Round Rock, TX
09.2019 - 02.2022
  • Processed online orders quickly and accurately.
  • Secured and stored items until customer pickup.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Education

High School Diploma -

Stony Point High School
Texas City, TX
05-2020

Skills

  • Cash handling
  • Customer service
  • Employee training
  • Inventory management
  • Point of sale systems
  • Team leadership
  • Conflict resolution
  • Time management
  • Organizational skills
  • Opening and closing procedures
  • Training and coaching

Certification

  • Professional Makeup Artist graduated at MMA.

Timeline

Lead Cashier

Daiso
10.2024 - 06.2025

Department Manager

Ulta Cosmetics
02.2022 - 08.2024

E Commerce Personal Shopper

Walmart
09.2019 - 02.2022

High School Diploma -

Stony Point High School

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