Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Languages
Timeline
Generic

Amanda Reyna

Dallas

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

12
12
years of professional experience

Work History

Executive Assistant

UNT Dallas
09.2022 - Current
  • Responsible for maintaining complex calendars and scheduling appointments
  • Monitoring and maintaining adequate levels of office supplies and administrative materials
  • Serving as a backup to other administrative specialists and providing administrative support while positions are vacant
  • Managing travel arrangements
  • Provide support to various cabinet members, including the President, Provost, Compliance Officer, and Athletic Department
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organize, arrange, and help plan for events on campus
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Keeps track of payments and expenditures for several departments
  • Responsible for various special projects in support of the department

Account Specialist / Customer Sales

Texas Envelope
01.2019 - 09.2022
  • Account management for all sales clients across various retail platforms
  • Prospecting clients for future orders
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
  • Direct responsibility for all logistics of the ordering process
  • Developed customized financial solutions for clients, addressing their unique needs and concerns.
  • Sales/recommendations & design/client needs/estimates/order processing/order completion updates/shipping
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Set up new customer accounts and updated existing profiles with latest information.

Sales Account Supervisor / HR

Dalco Athletic Lettering
12.2012 - 12.2018
  • Payroll and HR responsibilities
  • Responsible for opening new accounts
  • Account management for all sales clients across various retail platforms
  • Prospecting clients for future orders
  • Direct responsibility for all logistics of the ordering process
  • Sales/recommendations & design/client needs/estimates/order processing/order completion updates/shipping
  • Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business and delivering key presentations.
  • Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.
  • Identified opportunities for upselling additional services to existing clients, increasing overall account value.
  • Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.
  • Communicated customer feedback and complaints to team members to promote proper resolution.

Education

Bachelor of Applied Arts And Science -

University of North Texas At Dallas
Dallas, TX
12-2023

Associate of Arts - Arts

Navarro College
Corsicana, TX
05-2004

Skills

  • Executive and Administrative Support
  • Strong problem solver
  • Marketplace
  • Concur
  • Confidentiality and Discretion
  • Tech-Savvy
  • Team Collaboration
  • Research Skills

Communication Skills

  • Microsoft Suite Proficient
  • Bilingual (English / Spanish)

Leadership Experience

I will develop meaningful relationships with my team members so that I can encourage and inspire them to reach their full potential. Using empathy, communication, and positivity, I'll create a work environment that is both fun and effective.

Languages

Spanish
Native or Bilingual

Timeline

Executive Assistant

UNT Dallas
09.2022 - Current

Account Specialist / Customer Sales

Texas Envelope
01.2019 - 09.2022

Sales Account Supervisor / HR

Dalco Athletic Lettering
12.2012 - 12.2018

Bachelor of Applied Arts And Science -

University of North Texas At Dallas

Associate of Arts - Arts

Navarro College

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Amanda Reyna