Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Sa

Miami,TX

Summary

Compassionate Front Desk Receptionist at Maspons Funeral Home, adept at managing appointment scheduling and maintaining meticulous records. Demonstrated exceptional customer service and time management skills, ensuring seamless operations and support for families during challenging times. Successfully reduced scheduling conflicts through effective use of reservation software.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Maspons Funeral Home
12.2023 - Current
  • Greeted and assisted families, providing compassionate support during difficult times.
  • Managed appointment scheduling, ensuring efficient use of time for clients and staff.
  • Maintained accurate records of services and transactions to streamline operational processes.
  • Collaborated with team members to prepare funeral service materials and coordinate logistics.
  • Handled incoming phone calls, addressing inquiries and directing them to appropriate personnel.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.

Education

Associate of Arts - Pre-Pharmacy

Miami Dade College
Miami, FL
08-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Handle stressful situations
  • Handle stressful situations

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front Desk Receptionist

Maspons Funeral Home
12.2023 - Current

Associate of Arts - Pre-Pharmacy

Miami Dade College