Amanda Sa
Miami,TX
Summary
Compassionate Front Desk Receptionist at Maspons Funeral Home, adept at managing appointment scheduling and maintaining meticulous records. Demonstrated exceptional customer service and time management skills, ensuring seamless operations and support for families during challenging times. Successfully reduced scheduling conflicts through effective use of reservation software.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Maspons Funeral Home
12.2023 - Current
- Greeted and assisted families, providing compassionate support during difficult times.
- Managed appointment scheduling, ensuring efficient use of time for clients and staff.
- Maintained accurate records of services and transactions to streamline operational processes.
- Collaborated with team members to prepare funeral service materials and coordinate logistics.
- Handled incoming phone calls, addressing inquiries and directing them to appropriate personnel.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Education
Associate of Arts - Pre-Pharmacy
Miami Dade College
Miami, FL08-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Handle stressful situations
- Handle stressful situations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front Desk Receptionist
Maspons Funeral Home
12.2023 - Current
Associate of Arts - Pre-Pharmacy
Miami Dade College
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