Amanda Senna
Berthoud,CO
Summary
Well rounded professional with proven track record in relationship building and effective communication, highlighted by a trusted performance at Ivy Stockwell Elementary School. Excelled in roles requiring strong organization and customer service at Aunt Alice’s Kitchen. Skilled in both team leadership and active listening, consistently promoting safe and engaging environments.
Overview
25
25
years of professional experience
Work History
Substitute Teacher
Thompson Valley School District
Loveland, Colorado
10.2022 - Current
- Promoted a safe and secure atmosphere within the classroom setting.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Head Waitress
Aunt Alices Kitchen
Longmont, Colorado
02.2000 - Current
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional customer service to ensure repeat business from customers.
- Trained new wait staff team members in proper procedures and important standards of establishment.
Education
Associates Degree -
IBMC
Longmont, Colorado05-2012
High School Diploma -
Skyline High School
Longmont, Colorado05-2003
Skills
- Customer service
- Effective communication
- Relationship building
- Professional demeanor
- Event Planning
- Classroom management
- Strong organization
- Problem-solving abilities
- Detail-oriented
Timeline
Substitute Teacher
Thompson Valley School District
10.2022 - Current
Head Waitress
Aunt Alices Kitchen
02.2000 - Current
Associates Degree -
IBMC
High School Diploma -
Skyline High School