Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Shaw

Pewaukee

Summary

Adept at enhancing customer experiences and driving sales, my time at Sierra Trading Post showcases a blend of exceptional customer service and problem-solving skills. Expert in managing high-stress situations and fostering teamwork, I significantly contributed to repeat business through strategic merchandise promotion and effective collaboration.

Overview

1
1
year of professional experience

Work History

Sales Associate

Sierra Trading Post
06.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Arrowhead High School
Hartland, WI
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Sierra Trading Post
06.2023 - 03.2024

High School Diploma -

Arrowhead High School
Amanda Shaw