Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Smither

Albany,IL

Summary

Dynamic insurance agent with a proven track record at COUNTRY Financial, excelling in client relations and personalized insurance solutions. Skilled in policy renewals and customer service, I foster trust and loyalty while ensuring compliance. My proactive approach enhances client satisfaction and retention, driving success through strong communication and ethical practices.

Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Insurance Agent

COUNTRY Financial
01.2021 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Fostered team-oriented environment that encouraged collaboration and shared success among staff.

Paraprofessional

Fulton Elementary School
08.2019 - 05.2020
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Developed and maintained positive relationships with students, parents, and staff, enhancing school community.

Education

Associate of Science - Science

Clinton Community College
Clinton, IA

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Customer follow-up
  • Quotes and sales
  • Client relations
  • Client retention
  • Account management
  • Policy renewals
  • Business planning
  • Cold calling
  • Property and casualty insurance/life/health/business
  • Customer billing

Timeline

Insurance Agent

COUNTRY Financial
01.2021 - Current

Paraprofessional

Fulton Elementary School
08.2019 - 05.2020

Associate of Science - Science

Clinton Community College
Amanda Smither