Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Billing Specialist
Self Employed
09.2020 - Current
Audited and corrected billing and posting documents for accuracy.
Prepared and submitted monthly billing reports to management for financial overview.
Monitored customer accounts to identify and rectify billing issues.
Used data entry skills to accurately document and input statements.
Utilized various software programs/clearinghouses to process claims including Turbo, Claim MD, Office Ally, Synergy, Alveo, Delphi, Claim Remedi
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Referral Coordinator
Charleston Children's Therapy Center
01.2015 - 06.2020
Processed referral requests from patients, doctors and other health care professionals.
Called insurance companies to get precertification and other benefits information on behalf of patients.
sent out all initial intake paperwork for new patients.
set up new patients in EMR system
managed schedule for over 150 patients per week five therapist practice on EMR system
Perform chart audits to ensure necessary authorizations, referrals up to date prior to patient appointments
Handled all phone calls to patients, physicians and insurance companies
Communicate effectively with therapists, patients, physicians for authorizations and referrals.