Amanda Stegall
Bonne Terre,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Eligibility Specialist
State Of Missouri
Park Hills , Missouri
07.2018 - Current
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Processed client applications in accordance with established guidelines.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Attended regular training sessions to stay up-to-date on new rules and regulations.
- Provided guidance on how to apply for benefits and answered questions related to the process.
- Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards.
- Conducted detailed interviews with applicants to determine their eligibility for assistance programs.
- Analyzed financial information provided by applicants to verify income levels.
Education
Associate of Arts - Child Development
Mineral Area College
Park Hills, MO05-2017
Skills
- Applicant support and service
- Telephone Etiquette
- Documentation and paperwork
- Advocacy and Counseling
- Effective communication skills
- Recordkeeping and data input
- Microsoft Office
- Income verification
- Verbal Communication
- Data Entry
Timeline
Eligibility Specialist
State Of Missouri
07.2018 - Current
Associate of Arts - Child Development
Mineral Area College