Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Swaffard

Kent,WA

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Reliable employee seeking employment position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Cashier/Team Lead

Ivars Restaurants
05.2023 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.

Barista

Bigfoot Java
09.2020 - 11.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Hostess

Red Robin
02.2017 - 10.2019
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Cleaning Assistant

Molly Maid
07.2015 - 09.2017
  • Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
  • Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
  • Streamlined cleaning processes for increased efficiency and improved productivity within the team.
  • Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.

Education

Green River Community College

Kentwood High School
Covington, WA
06.2012

Skills

  • Cash Drawer Reconciliation
  • POS System
  • Online Order Picking
  • Transaction Approvals

Timeline

Cashier/Team Lead

Ivars Restaurants
05.2023 - Current

Barista

Bigfoot Java
09.2020 - 11.2023

Hostess

Red Robin
02.2017 - 10.2019

Cleaning Assistant

Molly Maid
07.2015 - 09.2017

Green River Community College

Kentwood High School
Amanda Swaffard