Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Taveras

Colonia,NJ

Summary

Responsible and dedicated professional with over three years of customer service experience and minimal bookkeeping. Skilled in de-escalation, problem solving, and effective communication with diverse individuals. Acknowledged for reliability, honesty, and professionalism. Seeking an opportunity to contribute strong public service skills and commitment to community safety within a law enforcement career.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Saker Shoprite
Woodbridge, NJ
11.2022 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted and communicated with 50+ customers daily, resolving complaints and service issues professionally
  • Responded proactively and positively to rapid change.
  • Trained new personnel regarding company operations, policies and services.

Bookkeeper

Saker Shoprite
Woodbridge, NJ
11.2022 - Current
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Assisted bookkeepers in providing support documentation required for audits.

Education

Bachelor of Science - Business Administration

Rutgers University
Camden, NJ
05-2026

Associate of Science - Business Administration

Brookdale Community College
Lincroft, NJ
12-2024

Skills

  • Critical thinking
  • Situational awareness
  • Interpersonal communication
  • Adaptability
  • Honesty
  • Team collaboration
  • Problem-solving
  • Attention to detail
  • Reliability

Timeline

Bookkeeper

Saker Shoprite
11.2022 - Current

Customer Service Representative

Saker Shoprite
11.2022 - Current

Bachelor of Science - Business Administration

Rutgers University

Associate of Science - Business Administration

Brookdale Community College