Amanda Thomas
Buckeye,AZ
Summary
Seasoned District Manager with a proven track record in driving sales and leading high-performing teams. Excelled in boosting employee morale and operational improvement, ensuring compliance and driving growth. Skilled in recruiting, training, and mentoring, with a knack for enhancing customer service and achieving performance metrics.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Manager
Dairy Queen Grill & Chill
06.2023 - Current
- Oversee 8 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Assistant District Manager
Jack in the Box
06.2020 - 06.2023
- Coordinated special events within the district to drive traffic, brand awareness, and sales opportunities.
- Collaborated with other District Managers to share best practices and drive overall company success.
- Developed strong relationships with store managers, leading to increased collaboration and goal achievement.
- Conducted regular store visits to monitor performance, provide feedback, and address any concerns or issues promptly.
- Managed 5 stores within the district, ensuring consistent adherence to company policies and procedures.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
Del Taco
01.2010 - 06.2020
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Diploma - Cosmotolgy
Studio Academy of Beauty
Tolleson, AZ07-2021
High School Diploma -
Agua Fria High School
Avondale, AZ06-2011
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Goal setting and performance metrics
- Leadership development
- Budgeting skills
- Operational improvement
Certification
ServSafe
Timeline
District Manager
Dairy Queen Grill & Chill
06.2023 - Current
Assistant District Manager
Jack in the Box
06.2020 - 06.2023
General Manager
Del Taco
01.2010 - 06.2020
ServSafe
Diploma - Cosmotolgy
Studio Academy of Beauty
High School Diploma -
Agua Fria High School
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