Amanda Thompson
Cleveland,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Analytical Desired Position with solid background in data analysis and business intelligence. Known for translating complex data sets into actionable business insights and contributing to strategic decision-making processes. Demonstrated expertise in statistical analysis and data visualization.
Experienced with payment processing and financial analysis. Utilizes data analysis and problem-solving to enhance payment accuracy and efficiency. Track record of optimizing workflows and minimizing discrepancies.
Offering solid foundation in strategic analysis and planning, eager to learn and develop in dynamic environment. Brings strong understanding of market trends and competitive analysis, contributing to effective project management and data analysis skills. Ready to use and develop critical thinking and problem-solving skills in Desired Position role.
Overview
20
20
years of professional experience
Work History
Data Analyst-remote
HealthMark Group
Dallas, TX
08.2023 - 10.2025
- Analyzed complex healthcare datasets to identify trends and inform strategic decision-making.
- Developed interactive dashboards using Tableau to visualize key performance indicators for management review.
- Implemented data quality checks to ensure accuracy and integrity of reporting across multiple departments.
- Collaborated with cross-functional teams to streamline data collection processes, enhancing operational efficiency.
Medical Receptionist
Center For Infectious Diseases
The Woodlands, TX
08.2013 - 04.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
Medical Records Specialist
Sadler Clinic
The Woodlands, TX
05.2005 - 06.2012
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Education
Certificate In Medical Billing And Coding - Medical Insurance Billing And Coding
DeVry University
Downers Grove, ILSkills
Appointment Scheduling
Referral Verification
Calendar and Appointment Management
Paperwork Coordination
Electronic Medical Record
Records Maintenance
Insurance processes
Insurance information oversight
Submitting insurance documents
Private insurance
Insurance processing
Insurance verifications
Health insurance
Skills
- Adaptable and Flexible
- Data Entry Software
Education
true
Timeline
Data Analyst-remote
HealthMark Group
08.2023 - 10.2025
Medical Receptionist
Center For Infectious Diseases
08.2013 - 04.2015
Medical Records Specialist
Sadler Clinic
05.2005 - 06.2012
Certificate In Medical Billing And Coding - Medical Insurance Billing And Coding
DeVry University