Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Turlington

Plano,TX

Summary

Dynamic and results-oriented professional with a proven track record at Frontier Communications. Excelled in providing top-notch customer service and resolving complex technical issues, showcasing strong interpersonal skills and attention to detail. Demonstrated expertise in order coordination and merchandise selection, enhancing customer satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Personal Shopper

Sam's Club
Plano, TX
03.2016 - Current
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Inspected returned merchandise for damage or defects before placing it back on display.
  • Scanned items when pulling from shelves to update system stock information.
  • Assisted teammates with daily tasks during peak periods.
  • Secured and stored items until customer pickup.

Technical Support Representative

Frontier Communications
Allen, TX
11.2014 - 02.2016
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Provided technical support and troubleshooting services to end users experiencing internet issues.
  • Collaborated with other departments such as sales, marketing, and engineering, as required.

Education

Bachelor of Science - Management Information Systems

University of Texas At Dallas
Richardson
05-2016

Skills

  • Order coordination
  • Accurate money handling
  • Merchandise selection
  • Payment processing
  • Strong interpersonal skills
  • Flexible schedule
  • Heavy lifting
  • Customer service
  • Verbal and written communication
  • Attention to detail

Timeline

Personal Shopper

Sam's Club
03.2016 - Current

Technical Support Representative

Frontier Communications
11.2014 - 02.2016

Bachelor of Science - Management Information Systems

University of Texas At Dallas
Amanda Turlington