Amanda Villegas
Houston
Summary
Strong insurance agent with a proven track record at Freeway Insurance Agency, excelling in customer service and policy writing. Made strong client relationships, achieving sales targets through effective communication and critical thinking. Recognized for mentoring junior agents and enhancing customer satisfaction by customizing insurance solutions.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Freeway Insurance Agency
08.2024 - 05.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Customized insurance packages to client needs, enhancing customer satisfaction and loyalty.
Daycare Floater
Little Bo Peep Daycare
10.2022 - 05.2024
- Collaborated with staff to maintain cleanliness and organization of learning environments.
- Maintained comprehensive records documenting attendance, behavior patterns, and any pertinent observations about individual children''s needs or accomplishments.
- Built rapport with parents, fostering strong communication regarding their child''s progress and needs.
- Managed conflict resolution among children through calming techniques and effective communication strategies when necessary.
- Facilitated smooth transitions between activities, minimizing disruptions and promoting a structured atmosphere.
- Adapted quickly to changing schedules or classroom dynamics, ensuring seamless support for lead teachers as needed.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Restocked supplies and personal hygiene products for use by students.
Daycare Teacher
Little Bo Peep Daycare
02.2021 - 10.2022
- Supported children's social and emotional development through structured activities.
- Maintained a clean, safe, and stimulating classroom environment.
- Collaborated with parents to discuss child progress and developmental milestones.
- Implemented daily routines that promote independence and responsibility among children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Education
Stephen F. Austin High School
Houston, TX06.2019
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Customer follow-up
- Policy writing
- Cold calling
- Critical thinking
- Call center customer service
- Time management
- Cleaning and sanitation
- Strong work ethic
- Problem-solving
- CPR and first aid
- Friendly and likeable
- Parent-teacher communication
- Decision-making
Timeline
Insurance Agent
Freeway Insurance Agency
08.2024 - 05.2025
Daycare Floater
Little Bo Peep Daycare
10.2022 - 05.2024
Daycare Teacher
Little Bo Peep Daycare
02.2021 - 10.2022
Stephen F. Austin High School
Similar Profiles
Michelle SaenzMichelle Saenz
State Licensed Agent at Freeway Insurance AgencyState Licensed Agent at Freeway Insurance Agency
Claudia SaucedoClaudia Saucedo
Auto Insurance Agent at Freeway Insurance AgencyAuto Insurance Agent at Freeway Insurance Agency
Kemberyl DiazKemberyl Diaz
Insurance Agent at Freeway Insurance AgencyInsurance Agent at Freeway Insurance Agency
Mohammed AbdelazizMohammed Abdelaziz
Help Desk at Simsim TradeHelp Desk at Simsim Trade
SYLVEST TEKANGSYLVEST TEKANG
Kitchen/Restaurant Supervisor at WAZOBIA MARKETKitchen/Restaurant Supervisor at WAZOBIA MARKET