Amanda Walther
Racine,WI
Summary
Experienced with veterinary office procedures and client care. Utilizes excellent communication and organizational skills to facilitate smooth operations. Knowledge of medical terminology and record-keeping ensures accurate and efficient practice management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Wisconsin Veterinary Referral Center
Somers, WI, USA
06.2024 - Current
- Billing+money handling
- Maintained cleanliness and organization of the front desk area at all times
- Handled all incoming and outgoing mail
- Managed appointment scheduling using veterinary practice management software.
- Responded promptly to customer inquiries in person, via phone or email
- Provided exceptional customer service to clients and their pets in a fast-paced environment.
- Coordinated communication between veterinarians, clients, and pet owners to ensure seamless operations.
Park Monitor
Boundless Adventures
Bristol, WI
06.2025 - 08.2025
- Monitored park activities to ensure safety and compliance with regulations.
- Assisted visitors in navigating park trails and attractions, enhancing their experience.
- Conducted routine inspections of harness equipment, and obstacles for safety concerns, minimizing potential accidents.
- Conducted safety briefings to ensure compliance with operational standards and enhance customer experience.
Front End Supervisor
The Fresh Market
Kenosha, WI, USA
11.2021 - 06.2024
- Led front-end development team, ensuring high-quality deliverables and adherence to project timelines.
- Mentored junior developers, fostering skill development and enhancing team performance.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Developed staff schedules, aligning resources with peak business hours effectively.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Implemented process improvements for product display and merchandising strategies.
Kennel Attendant
Safe Harbor shelter
Kenosha, WI, USA
11.2021 - 06.2022
- Provided daily care and feeding for animals, ensuring health and well-being.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Maintained cleanliness of kennel facilities, adhering to safety and hygiene standards.
- Monitored animal behavior and reported any concerns to veterinary staff promptly.
- Coordinated with volunteers for effective shelter operations and event support.
- Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
Team Leader
Chuck E. Cheese
Gurnee, IL, USA
07.2018 - 03.2020
- Training new employees
- Interacting with kids
- Cash register
- Dishes/deep cleaning
- Greeting families
- Cleaning games, bathroom, kitchen
Education
Bachelor's degree - Wildlife Conservation
Unity College
Maine06-2024
High school diploma - undefined
Waukegan High School
Waukegan, IL06-2020
Skills
- Customer service
- Time management
- Cash handling
- Telephone etiquette
- Team collaboration
- Scheduling
- Sanitation
- Animal handling expertise
- Conflict resolution
Certification
- Driver's License
- Bartender License
- Food Handler Certification
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Park Monitor
Boundless Adventures
06.2025 - 08.2025
Front Desk Receptionist
Wisconsin Veterinary Referral Center
06.2024 - Current
Front End Supervisor
The Fresh Market
11.2021 - 06.2024
Kennel Attendant
Safe Harbor shelter
11.2021 - 06.2022
Team Leader
Chuck E. Cheese
07.2018 - 03.2020
High school diploma - undefined
Waukegan High School
Bachelor's degree - Wildlife Conservation
Unity College