Amanda Wurm
Grand Rapids,MI
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Account Manager, Flooring Sales
Custer
06.2017 - Current
- Educated clients on new products or services to increase customer engagement with brand.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Growth of $250,000 to 2.2 million in sales in 4 years both B2B and B2C by in person meeting and cold calling.
- Lead and Manage 50+ projects and client accounts simultaneously.
- Executed sales goals and tracked sales activity.
- Developed and implemented new business strategies while securing new accounts.
- Managed Merchandising standards with products.
- Conduct and lead weekly sales meetings.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Brand Ambassador Team Lead
DBC America
10.2015 - 01.2021
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Communicated product information with confidence and educated consumers about company.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Collaborated with local field sales to promote brand awareness and sales results.
- Conducted consumer surveys and analyzed purchasing trends.
- Collaborated with sales staff to identify target customers, promote products and increase sales by 15%.
Sales and Marketing Coordinator
Applied Textiles
02.2015 - 06.2016
- Planned meetings and attended trade shows by developing schedules, establishing contacts and coordinating mailing lists.
- Monitored and reported on sales performance metrics to inform decision making.
- Supported sales staff by providing market trends, account analyses and new product information.
- Developed and implemented strategies to increase sales and improve customer service.
- Implemented marketing strategies to generate leads and increase sales revenue.
Executive Administrative Assistant
Metro Health Foundation
09.2013 - 02.2015
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Create and Lead financial campaigns to raise funds.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Administrative Coordinator /Bar Manager
Frankie V's Sicilian Grill
07.2007 - 08.2013
- Attended food shows, industry related events to keep updated with trends.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed inventory, processed orders on multiple platforms.
- Develop working relationships with distributor's in food industry.
- Create business plan to align with company vision and increate revenue.
- Developed and implemented organizational systems to streamline daily operations.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Prepared detailed documents and reports in adherence administrative processes
- Organized spaces, materials and catering support for internal and client-focused meetings
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Education
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Grand Valley State University
Allendale, MI12.2013
Skills
- Proficient in Microsoft Office
- Team Leadership
- Problem Solving
- Client Relationship-Building
- Time Management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Friendly, positive attitude
- Account management
- Brand Development and Marketing
Timeline
Account Manager, Flooring Sales
Custer
06.2017 - Current
Brand Ambassador Team Lead
DBC America
10.2015 - 01.2021
Sales and Marketing Coordinator
Applied Textiles
02.2015 - 06.2016
Executive Administrative Assistant
Metro Health Foundation
09.2013 - 02.2015
Administrative Coordinator /Bar Manager
Frankie V's Sicilian Grill
07.2007 - 08.2013
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Grand Valley State University
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