Amanda Araiza
Avondale,AZ
Summary
Dynamic medical professional with extensive experience at Leading MDs, excelling in patient care coordination and clinical documentation. Proven ability to enhance operational workflows and improve team productivity through effective communication. Skilled in HIPAA compliance and insurance verification, consistently achieving high patient satisfaction and maintaining meticulous records.
Overview
6
6
years of professional experience
Work History
TCM Medical Coordinator
Leading MDs
Goodyear, AZ
12.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Phlebotomist
Honor Health Deer Valley Medical Center
Phoenix, AZ
06.2021 - 12.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Front Desk Medical Assistant
Next Care Urgent Care
Phoenix, AZ
07.2019 - 04.2020
- Handled sensitive situations involving distressed patients calmly while demonstrating empathy and professionalism.
- Supported administrative tasks such as mail distribution or document scanning when necessary to maximize overall team productivity.
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
- Improved office supply inventory management, reducing costs by monitoring usage patterns and ordering items as needed.
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing concerns promptly.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
Education
Medical Assistant -
Pima Medical Institute
Phoenix, AZ06.2018
Skills
- HIPAA compliance
- Patient confidentiality
- Verbal communication
- Clinical documentation
- Insurance verification
- Patient care coordination
Timeline
TCM Medical Coordinator
Leading MDs
12.2023 - Current
Phlebotomist
Honor Health Deer Valley Medical Center
06.2021 - 12.2023
Front Desk Medical Assistant
Next Care Urgent Care
07.2019 - 04.2020
Medical Assistant -
Pima Medical Institute