Amanda (Nikki) Vanterpool
Rockledge
Summary
A seasoned server with a proven track record, I excel in customer engagement and cash handling, ensuring an exceptional dining experience. My ability to implement service improvements and promote menu specials has consistently enhanced guest satisfaction. Skilled in team collaboration, I thrive in fast-paced environments, driving both sales and customer loyalty.
Overview
11
11
years of professional experience
Work History
SERVER
KATANNAS
MELBOURNE
07.2017 - 11.2017
- Informed customers of daily specials and signature menu items.
- Stayed informed about daily specials, new menu items, promotions.
- Implemented feedback from customers to improve service quality and menu offerings.
Server
Huddle House
Franklin
01.2009 - 07.2009
- Responded to ad hoc cleaning duties at end of shift.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Presented menus and answered questions regarding items.
Server
TGIFridays
Vero Beach
10.2006 - 04.2007
- Responded to ad hoc cleaning duties at end of shift.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Presented menus and answered questions regarding items.
Education
COSMETOLOGIST LISC - COSMETOLOGY
ACADEMY OF COSMETOLOGY
Merritt Island, FL03-2022
Skills
- Menu presentation
- Cash handling
- Service improvement
- Customer engagement
- Promotional awareness
- Team collaboration
Timeline
SERVER
KATANNAS
07.2017 - 11.2017
Server
Huddle House
01.2009 - 07.2009
Server
TGIFridays
10.2006 - 04.2007
COSMETOLOGIST LISC - COSMETOLOGY
ACADEMY OF COSMETOLOGY
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