Amandeep Cheema
Cayce-West Columbia,SC
Summary
Accomplished Cashier Manager with a proven track record at Truckstop, enhancing customer satisfaction and streamlining cash operations. Expert in cash handling and management, coupled with exceptional customer service skills, led to significant improvements in transaction efficiency. Skilled in employee training and issue resolution, consistently achieving and exceeding employer expectations without relying on numerical percentages.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Manager
Truckstop
03.2024 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Cashier
Liquor Store
01.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
Education
Certification - Human Resources Management
Rice University
Houston, TX04.2024
Bachelor of Arts - Sociology
Panjab University
Chandigarh, India05.2017
Skills
- Customer Service
- Cash handling and management
- Cash handling expertise
- Cash Register Operation
- Time Management
- Documentation And Reporting
- Order Management
- Punctual and Reliable
- Employee Training
- Issue Resolution
- Vendor coordination
- Bank Deposit Preparation
- Decision-Making
- Hiring and Training
- Positive Attitude
Certification
- SHRM - Society for Human Resource Management certification
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
Timeline
Cashier Manager
Truckstop
03.2024 - Current
Cashier
Liquor Store
01.2023 - 02.2024
Certification - Human Resources Management
Rice University
Bachelor of Arts - Sociology
Panjab University